Q1: Are you affiliated with Norton or NortonLifeLock?
A1: No, Shieldzen.online is an independent service and product reseller. We are not associated with or endorsed by NortonLifeLock or any of its brands.
Q2: Are the Norton keys you sell original?
A2: Yes, we source our Norton keys from verified distributors. All keys are activation-ready and compatible with the official Norton setup.
Q3: How soon will I receive my key?
A3: Typically within 5-10 minutes via email after purchase. In some cases, delivery may take up to 30 minutes.
Q4: Do you help with expired Norton subscriptions?
A4: Yes. We guide you through the renewal process and fix billing errors or inactive license issues.
Q5: Can I get support if my Norton is not scanning or not opening?
A5: Absolutely. We provide troubleshooting support for real-time protection issues, update failures, and software glitches.
Q6: How can I contact your support team?
Q7: Is remote support secure?
A7: Yes. Remote access is only initiated after your permission, and you can monitor the entire process. We use encrypted tools for safety.